The sign · Fresh Harvest · Atlanta

A farmers market chooses a sign.

A sign at a festival booth has about three seconds to stop someone. Men stopped for the headline. Women stopped for the discount and the photo of the food. Rate a few signs yourself first.

Try it

Rate four signs.

The question the shoppers answered, one sign at a time.

Imagine you are walking through a market. How likely are you to stop at this booth?
Keep walkingDefinitely stop
Objectives

Three questions.

Tap one for the answer.

1

Which line makes people stop?

Sixteen headlines, from "Keep your food dollars local" to "Visit our booth for 50% off".

+11for "Visit our booth for 50% off". "Win a free month of groceries" scored +10. The headlines about local and sustainable food scored between 0 and +3.
2

Does it work the same for everyone?

The sign stands in front of thousands of different people. They don't all read it the same way.

+13for "Guess the price of our box" with men. +2 with women. Women stopped for the discount and the produce photo. Men stopped for the headlines.
3

What should the small print do?

The headline stops people. The small print has to tell them what they stopped for.

3 in 5came away believing Fresh Harvest charges a subscription fee. It doesn't, and no sign said so.
Audiences

Who rated them.

Shoppers in metro Atlanta, recruited for this study.

201of 312

Go to outdoor festivals

A few times a year or more.

209women

and 103 men

The biggest split in the study.

110of 312

Shop on price first

Organic 79, convenience 72, local 51.

143of 312

Had heard of Fresh Harvest

169 had not.

The decision

The decision.

62

Parts, in five layers.

Fresh Harvest delivers Georgia-grown groceries across metro Atlanta and needed a sign for festival booths. Sixteen headlines, sixteen lines of small print, sixteen strips along the bottom, eight photos and six colours. Each shopper rated 93 complete signs built from those parts.

0

The score for every values headline with women.

"Keep your food dollars local", "Good for people and the planet" and "Do you know where your food comes from" each added nothing with women and six to eight points with men. Women stopped for the discount and the produce photo.

Age cut the other way. "Organic groceries, fair prices" added seven points with people between 35 and 54 and took ten away with people between 55 and 64.

Women stopped for
Men stopped for
3

Best signs, one per audience.

Each is built from the parts that audience rated highest. The single best sign for everyone scores 78.

The six background colours scored within one point of each other. Colour is the designer's call.

Pick an audience and swap any part.

Decision at a glance

In brief.

Decision
A sign for festival booths
Parts tested
62, across five layers.
People
312 metro Atlanta shoppers, one day
Highest headlines
"50% off" +11, "Win a free month" +10
By audience
Men stopped for the headlines, women for the discount and the produce photo
Decided
A different sign for each audience. Colour left to the designer.
What the team did
Built one sign per audience, each with something for all three types of reader. Why that works →

Bring the headlines.

All sixteen, if that's what you have. Thirty minutes on a call is enough to plan the study.